Harrassment Complaint Management System

Project Overview

This complaint system helps the victims to inform admins about their sufferings and admins will try to solve these cases.

Team Members

  • Fatema Tuj Johora
  • Mayesha Rashid
  • Mehreen Tabassum Maliha

Features

Admin Module

  • Case Management: View, update, and resolve complaints submitted by users.
  • User Notifications: Send updates to users regarding the status of their complaints.
  • Dashboard: Access an overview of pending, resolved, and escalated complaints.

User Module

  • Submit Complaints: Report issues or incidents through a simple and user-friendly form.
  • Track Complaint Status: Monitor the progress and resolution of submitted complaints.
  • Feedback System: Provide feedback on how the complaint was handled.

Technologies Used

  • Java
  • JavaFX
  • HTML/CSS
  • Scene Builder